Visite de groupe
Choosing and booking an activity
The first step in planning a visit to Musée de la civilisation is determining what type of visit interests you: an activity led by guide-interpreter (guided tour, special activity) or a self-guided tour. Then you book by phone or e-mail (see contact information below). Next you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.
How the day unfolds with an activity led by a guide-interpreter
When you arrive at Musée de la civilisation, go to the Group Entrance; a guide-interpreter will wait for you there. The guide will accompany you throughout your visit. For other sites in the museum complex, go to the main entrance.
After the arrival formalities are completed, the activity can begin. The guide-interpreter will then lead the group to the place that was booked.
How the day unfolds with a self-guided visit
When you arrive with your group for a self-guided tour of the museum, go to the reception counter to take care of formalities. The clerk will give you the museum program and the documentation you'll need for your visit, and will also show you where the service areas are.
- Self-guided groups are welcome from September 6, 2022 Tuesday to Sunday, 10 a.m. to 5 p.m.
- The schedule may change at any time without notice.
NOTE: Admission for group visits is payable upon arrival at the box office. Cheques should be made payable to Musée de la civilisation. If you wish to be invoiced, please let us know when booking or registering.
After you make your reservation, you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.
For the cancellation of any guided activity, you must notify the Reservation Department in writing at least 10 days before the scheduled date. Otherwise you will be charged an administrative fee of $65 per activity. Send your cancellation notice by e-mail to email@example.com or by fax to
Getting to the Museum
Passenger drop-off and parking lots
To get to Musée de la civilisation, use the passenger drop-off lane in front of Musée de la civilisation, or one of the Old Port parking lots.
For information about parking, passenger drop-off , bus circuits, or other:
418 641-6337(info-bus line) or 311
- Visit the official Quebec City website page containing information intended for bus drivers
- Download the Map of parking areas outside the walls of Old Québec (French only)
Our museum is accessible to wheelchairs.
The Museum pays particular attention in offering everyone an optimal visit to the exhibitions. We adapt our services in collaboration with you according to the specific needs of your group (ex: literacy, francization, community action, handicap, etc.). groups with specific characteristics
Contact us for more information.
Want to offer your clients a package including Musée de la civilisation? A special rate is available for travel agencies and hotels (including a simplified reservation procedure).
Interested? For further information please contact Janie Gagnon : firstname.lastname@example.org - 418 643-2158 #255