Visite de groupe
Choosing and booking an activity
The first step in planning a visit to Musées de la civilisation is determining what type of visit interests you: an activity led by guide-interpreter (guided tour, educational workshop, special activity) or a self-guided tour. Then you book by phone or e-mail (see contact information below). Next you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.
How the day unfolds with an activity led by a guide-interpreter
When you arrive at Musée de la civilisation, go to the Group Entrance; a guide-interpreter will wait for you there. The guide will accompany you throughout your visit. For other sites in the museum complex, go to the main entrance.
After the arrival formalities are completed, the activity can begin. The guide-interpreter will then lead the group to the place that was booked.
How the day unfolds with a self-guided visit
When you arrive with your group for a self-guided tour of the museum, go to the reception counter to take care of formalities. The clerk will give you the museum program and the documentation you'll need for your visit, and will also show you where the service areas are.
Schedule
- Starting at 9 a.m. in the morning and 12:30 p.m. in the afternoon
- Tuesday to Sunday, 10 a.m. to 5 p.m.
- From September 5, 2017 to June 22, 2018
Guided activities are only available by reservation.
The schedule may be changed at any time without notice.
Self-guided tours may take place at any time during the regular hours of Musées de la civilisation.
Admission Fee
Special rates for groups For information, call 418 643-2158.
NOTE: Admission for group visits is payable upon arrival at the box office. Cheques should be made payable to Musées de la civilisation. If you wish to be invoiced, please let us know when booking or registering.
Confirmation
After you make your reservation, you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.
Cancellation policy
For the cancellation of any guided activity, you must notify the Reservation Department in writing at least 10 days before the scheduled date. Otherwise you will be charged an administrative fee of $60. Send your cancellation notice by e-mail to reservations.groupes@mcq.org or by fax to 418 646-0119.
Getting to the Museums
Musée de l'Amérique francophone
Passenger drop-off and parking lots
To get to Musée de la civilisation, Musée de la place Royale or Maison historique Chevalier, use the passenger drop-off lane in front of Musée de la civilisation or Maison historique Chevalier, or one of the Old Port parking lots.
To get to Musée de l'Amérique francophone, use the bus drop-off lane beside Chateau Frontenac.
Parking is prohibited in front of Musée de l'Amérique francophone or Notre-Dame de Québec Basilica-Cathedral.
For information about parking, passenger drop-off , bus circuits, or other:
- Call 418 641-6337 (info-bus line) or 311
- Visit the official Quebec City website page containing information intended for bus drivers (French only)
- Download the Map of parking areas outside the walls of Old Québec (French only)
Accessibility
Our museums are partially accessible to wheelchairs. Contact us for more information.
Customers with special needs
We are equipped to accommodate groups with specific characteristics (literacy, francization, community action, disabilities, etc.). Together with you, we will adapt the content or the approach of the educational products.
Reservations
- By phone: 418 692-1151, from 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.
- By email
