Choosing and booking an activity

The first step in planning a visit to Musée de la civilisation is determining what type of visit interests you: an activity led by guide-interpreter (guided tour, special activity) or a self-guided tour. Then you book by phone or e-mail (see contact information below). Next you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.

Visits available


How the day unfolds with an activity led by a guide-interpreter

When you arrive at Musée de la civilisation, go to the Group Entrance; a guide-interpreter will wait for you there. The guide will accompany you throughout your visit. For other sites in the museum complex, go to the main entrance. 

After the arrival formalities are completed, the activity can begin. The guide-interpreter will then lead the group to the place that was booked.

How the day unfolds with a self-guided visit

When you arrive with your group for a self-guided tour of the museum, go to the reception counter to take care of formalities. The clerk will give you the museum program and the documentation you'll need for your visit, and will also show you where the service areas are. 


  • Starting at 10:00 a.m. in the morning and 12:30 p.m. in the afternoon
  • Tuesday to Sunday, 10 a.m. to 5 p.m.

Guided activities are only available by reservation.

The schedule may be changed at any time without notice.

Self-guided tours may take place at any time during the regular hours of Musée de la civilisation.

Admission Fee

Special rates for groups For information, call 418 643-2158.

NOTE: Admission for group visits is payable upon arrival at the box office. Cheques should be made payable to Musée de la civilisation. If you wish to be invoiced, please let us know when booking or registering. 


After you make your reservation, you'll receive a letter confirming your booking, which will contain information and instructions designed to ensure the quality and success of your visit.

Cancellation policy

For the cancellation of any guided activity, you must notify the Reservation Department in writing at least 10 days before the scheduled date. Otherwise you will be charged an administrative fee of $65. Send your cancellation notice by e-mail to or by fax to 418 646-0119.

Getting to the Museums

Musée de la civilisation

Musée de l'Amérique francophone

Passenger drop-off and parking lots 

To get to Musée de la civilisation, Musée de la place Royale or Maison historique Chevalier, use the passenger drop-off lane in front of Musée de la civilisation or Maison historique Chevalier, or one of the Old Port parking lots.

To get to Musée de l'Amérique francophone, use the bus drop-off lane beside Chateau Frontenac. 

Parking is prohibited in front of Musée de l'Amérique francophone or Notre-Dame de Québec Basilica-Cathedral.

For information about parking, passenger drop-off , bus circuits, or other:


Our museums are partially accessible to wheelchairs. Contact us for more information.

Customers with special needs

We are equipped to accommodate groups with specific characteristics (literacy, francization, community action, disabilities, etc.). Together with you, we will adapt the content or the approach of the educational products.